Refund Policy
At Emmar Fabrication, customer satisfaction is our priority. We strive to deliver high-quality fabrication, glazing, maintenance, and interior services with complete transparency and professionalism. This Refund Policy outlines the conditions under which refunds may be applicable.
Service-Based Refunds
Since our services are custom and project-based, refunds are generally not applicable once a service has been initiated, materials have been purchased, or work has commenced.
However, if you have made an advance payment and request a cancellation before any work begins, you may be eligible for a partial refund, subject to administrative and consultation charges.
Product-Based Refunds
For custom-made products such as kitchen cabinets or aluminum structures:
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No refunds will be provided once the manufacturing process has started.
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If a defect is found upon delivery, we will offer repairs or replacements, depending on the issue, rather than a refund.
Cancellation Requests
All cancellation and refund requests must be submitted in writing via email to emmarfabricationkannur@gmail.com. Please include:
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Your name and contact details
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Project reference or invoice number
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Reason for cancellation
Our team will respond within 5–7 business days.
Exceptions
Refunds may be considered in the following rare cases:
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Service was paid for but not delivered due to a scheduling or operational error on our part.
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Duplicate payments made by mistake.
Contact Us
For refund-related queries, reach out to us at:
09744411131
emmarfabricationkannur@gmail.com